💜 REFERRAL PARTNER OVERVIEW

Welcome, Referral Partners

Ruby’s Heart Home provides a supportive, structured shared‑living environment for individuals who can live independently with minimal assistance. We value our partnerships with agencies, case managers, and community programs who help connect residents to safe and stable housing.

Ruby’s Heart Home is designed for individuals who:

• Are able to live independently

• Can manage personal care and daily living tasks

• Benefit from a structured, stable home environment

• Do not require 24‑hour supervision

• Are seeking a peaceful, community‑focused shared‑living setting

Eligibility is reviewed on a case‑by‑case basis.

Residents receive:

• A structured shared‑living environment

• A supportive, stable, community‑focused home

• A consistent accountability structure

• Fully furnished living spaces

• Utilities and Wi‑Fi included

• Clear expectations, safety guidelines, and respectful communication standards

To begin the referral process, please complete the following:

1. Partner Referral Form

This form provides the basic information needed to determine eligibility.

2. Agency Access Request (if applicable)

Agencies requesting ongoing access to resident updates or documentation may submit this form. Once submitted, our team will review the referral and contact you with next steps.

Our process is simple and transparent:

Step 1 — Referral Review

We review the Partner Referral Form to determine eligibility and availability.

Step 2 — Approval or Follow‑Up

If approved, we will contact you to gather any additional information needed.

If more details are required, we will reach out directly.

Step 3 — Private Documents Provided

Once a referral is approved, the following private onboarding documents will be shared with the case manager or resident:

• House Rules

• Resident Agreement

• Program Fee Breakdown

• Move‑In Checklist

• Required signatures and next steps

These documents are not public and are only provided after approval.

Move‑In Coordination

We work with you and the resident to schedule a move‑in date and complete all required steps.

If you have questions before submitting a referral, please use the Referral Contact page or reach out directly through the contact information provided there.

We are committed to clear communication, timely responses, and strong partnerships with our referral agencies.